Daniel has been working with the company in a variety of positions since 2012. He set an initial standard of quality customer service with excellent relationship building skills to grow our presence in the negotiations industry, and became our staff trainer as the company grew. Daniel manages the operations side of our company including website design, HIPAA compliancy, software development, is our IT go-to person and takes a progressive view of keeping our company updated in a fast changing industry.

Daniel and his wife reside in Texas with their two dogs, cat and two beautiful children. We are especially proud to have an employee with his military service and sacrifice in our company.

Julie has been with us since 2013 as an Insurance Company Negotiator who works diligently with the insurance company reps to maximize fee schedules for our dentist’s benefit. Julie has a degree from Michigan State University and has 15 years of additional consulting and management experience in a variety of industries requiring a high level of customer service. Julie’s previous experience managing a sales team has given her the ability to work with individual reps as well as globally to create systems that maximize our results for our dentist clients.

Julie and her husband love travelling and being with their three amazing children. She also volunteers extensively with YoungLives of Chicago, working with teen moms and as a Board Member for Friends of Cleveland Elementary school.

Tracy has joined us in 2014 and is an integral part of our company managing third party follow up and communication to be sure our doctors contracting is verified correctly. Tracy’s past experience ranging from ordering, schedule and customer service has made her a perfect fit for the wide range of follow up she does with gathering doctor data, following up on applications and verifying effective dates. Tracy’s favorite part of her job is helping the doctors, especially letting start-up offices know of their first effective dates and being a small part of the excitement surrounding them opening their new office. Tracy’s behind-the-scenes determination to be sure all new insurance listings are complete and accurate is a customer service benefit that she excels at providing for our clients.

Tracy is pretty much a homebody, and just loves being at home with her family and pets. She will occasionally venture out to go thrifting or take a weekend getaway and go visit her best friend. In the evenings she enjoys reading or playing online games. She is an extreme plant lover; and on the weekends, most of her time is spent tending to all the plants she has.

Tseday is in charge of coordinating the flow of individual applications with the insurance companies to make sure all dentists get credentialed in a timely fashion. Tseday has extensive experience in the healthcare industry, working at several health care and diagnostic facilities with a focus on entering patient demographic information in company databases. Tseday’s attention to detail with large amounts of data has been a critical part of our company’s ability to create and submit large volumes of applications with an exceptionally high degree of accuracy. Tseday began with us in 2013 and her long term history with our company has been a true asset to our doctor’s credentialing needs.

Tseday loves walking and exercising.

Chrissy welcomes new clients as we begin working with them to ensure superior customer service for our doctors and she is continually improving our work efficiencies. Her organizational skills are instrumental in supporting our established clients with follow up to stay on track so they reach their goals. Chrissy graduated from Ohio University in 2008 with a degree in Hospitality Management and a minor in Business Administration.

Chrissy and her husband moved to Colorado in 2017 with their two young sons and cat. Chrissy loves spending time with her family, and is kept very active and always on the go by her boys. She also enjoy reading, cooking and hiking.

Willa has been with us since 2014 as an Insurance Company Negotiator who works diligently with the insurance company reps to maximize fee schedules for our dentist’s benefit.

Willa has a degree in Business Administration from Regis University of Denver. Prior to joining our company, Willa had a hospitality background in meetings and events with a strong emphasis in negotiating and working on the client’s behalf in maximizing the best possible discounts and concessions. Her years of providing outstanding customer service along with her acquired skills helped make an easy transition into the dental industry.

Willa is happiest when her kids are home with all of their friends. She enjoys walking her two dogs and the views of the Colorado Rocky Mountains. She is an avid golfer and spends much of her time at the club and on the course with friends and family.

Alana is one of our insurance negotiators who is also well versed in Demographic Analysis.

Alana comes to Unlock the PPO with experience in operations, project management, and attention to exceptional customer service. She thrives digging into details and data to help our doctors make informed decisions about their practice.

Alana and her husband reside in Texas. You’ll find them frequenting artisan coffee shops, traveling, and staying active with their dog. Alana also enjoys hiking, running, cycling, swimming, and CrossFit.

Celina is the first point of contact for our start up clients and manages our initial welcome to gather important information so we can best position you for your contracting options. Celina has a significant background in dental office management, bringing helpful and relevant input from her many years of working hands on in both general dental and specialty practices. Her excellent administrative skills and welcoming personality help make sure the process starts smoothly during this important time of launching your practice.

Celina and her husband reside in Texas with their two children. Outside of work, she enjoys spending time with family, outdoor activities, and attending classic car shows.